Ridsys Technologies
Ridsys Products · R‑SMS

R‑SMS Subscriber Management.

Run subscribers, products, and billing end‑to‑end — payments, dunning, reconciliation, and mobile apps.

Supports prepaid/postpaid, auto‑retries, and finance‑friendly reconciliation. Integrates with R‑CAS entitlements and R‑CRM.

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How R‑SMS manages billing & collections

Subscribers and products generate charges; payments and dunning update status, and exceptions flow into tickets.

graph LR U[Subscribers] --> P[Products & Plans] P --> B[Billing\nPrepaid · Postpaid] B --> Pay[Payments\nR‑Pay / Gateway] Pay --> R[Reconciliation] B -.-> D[Dunning\nAuto‑retries] R --> S[Status Updates] S --> T[Tickets\nExceptions]

Products → Billing → Payments/Reconciliation; Dunning recovers fails; exceptions raise tickets

Key Features

💳

Flexible billing

Prepaid, postpaid, hybrid, proration, and discounts — all tracked under

rules.

📱

Mobile Apps

Native Android apps for field teams and customer self-service portals.

💵

Payments

R‑Pay and gateway integrations, auto‑retries, reminders, and dunning flows.

📊

Reports & analytics

CSV exports, financial

, and APIs for BI tools.

🔒

Data privacy

Role‑based access, audit logs, and clear data retention policies.

🔄

Collections

Automated

and dunning for healthier cash flow.

Subscriber & customer systems module

Subscriber management, packaging, billing and customer lifecycle in a single view – built for cable, IPTV and hybrid operators.

  • • Subscriber Management System (SMS) – Onboard, activate and manage subscribers and devices with package mapping, add‑ons and renewals.
  • • Plan & Package Management – Configure bouquets, channel packs, pay‑per‑view and regional offerings without complex workflows.
  • • Billing & Invoicing – Integrate with existing billing or use our APIs to drive prepaid, post‑paid and hybrid models.
  • • Service Operations Dashboard – Real‑time view of active subscribers, service status, disconnections and payments for your operations team.

Subscriber Management for Cable TV & Broadband

R‑SMS is built for MSOs, LCOs, Distributors, Sub‑LCOs, and ISPs who need one place to run subscriber lifecycle, billing, and operations — across both TV and Internet.

Cable TV billing

  • • STB‑wise and customer‑wise billing.
  • • Monthly, quarterly, annual subscription plans.
  • • À‑la‑carte and bouquet package management.
  • • Optional CAS and BOS integration.
  • • Automated renewal reminders and disconnection alerts.

Internet billing

  • • Prepaid billing with FUP/speed‑limit based plans.
  • • RADIUS integration for automatic provisioning.
  • • Auto‑disable upon expiry with instant re‑activation.
  • • Online recharge and auto‑renewal options.

Subscriber lifecycle

  • • Customer profiles with multi‑address and multi‑connection support.
  • • KYC document upload, verification, and history.
  • • Connection history and full service lifecycle tracking.

Advanced billing engine

  • • GST‑compliant invoicing and automatic monthly bill generation.
  • • Separate billing modules for Cable TV and Internet.
  • • Multiple payment methods: cash, UPI, online, cheque.

Field, network & self‑care in one stack

  • • Online customer self‑care portal for invoices, payments, and usage.
  • • Mobile app for field staff: on‑the‑spot billing, collection, and activations.
  • • RADIUS/network integration for auto‑activation and auto‑disable based on payment status.
  • • Integrated payment gateways (Aggrepay, Easebuzz, Razorpay, PayU, and more on request).
  • • Rich reports: daily collection, pending dues, inventory status, active vs. inactive customers, revenue charts.
  • • Multi‑user admin console with role‑based access and full audit logging.

R‑SMS can be deployed on‑premise or in the cloud, with a modern UI, secure architecture, and optional add‑ons like WhatsApp/SMS notifications, franchise management, and CAS/RADIUS API integration.

Ready to unify Cable TV & Internet billing?

Share your subscriber counts and current tools — we’ll sketch how R‑SMS can simplify products, charging rules, collections, and reporting for your teams in a 30‑minute walkthrough.

Talk to the R‑SMS team
Key Terms ▾
SMS
Billing
Reconciliation
Dunning
Explore the glossary →

Frequently Asked Questions

Browse all FAQs →
Does R‑SMS handle prepaid and postpaid?

Yes—supports multiple billing models, reconciliations and dunning.

Do you have mobile apps for field teams or customers?

Yes—native Android apps for collections and customer self‑service.

How are payments integrated?

With R‑Pay and supported gateways; auto‑reminders and reconciliation included.

Can we export reports?

Yes—CSV exports and APIs are available for BI tools.

What data privacy controls exist?

Role-based access, audit logs and clear data retention policies.